Legal

Privacy Policy

Last updated: June 1, 2026 · Eternal Tech, Lagos, Nigeria

1. Information We Collect

We collect information you provide directly to us when you use our services, including: • Personal identification information (name, email address, country) • Business information (company name, sector, stage, website) • Application materials (business plans, project budgets uploaded to our platform) • Usage data and analytics (pages visited, features used, session duration) • Communication records when you contact us We do not collect sensitive personal information such as government ID numbers, financial account details, or biometric data.

2. How We Use Your Information

We use the information we collect to: • Process and review micro-grant applications • Communicate application status and decisions • Improve our platform, services, and grant programmes • Send relevant updates, announcements, and newsletters (with your consent) • Comply with legal obligations • Detect and prevent fraud or misuse of our services We never sell your personal data to third parties.

3. Data Sharing

We may share your information with: • Internal grant review teams on a need-to-know basis • Trusted service providers who operate on our behalf (file storage, analytics) under strict confidentiality agreements • Partner organizations (AfriLabs, GIZ Digital Africa, etc.) only with your explicit consent • Law enforcement or regulatory bodies when required by applicable law Partner project websites under the Eternal Tech umbrella operate as separate entities with their own privacy policies.

4. Data Retention

We retain your data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Grant application records are retained for a minimum of 5 years for audit and accountability purposes. You may request deletion of personal data not subject to legal retention requirements by contacting us at privacy@eternaltech.africa.

5. Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. Uploaded documents are stored in secure, access-controlled cloud storage. While we take reasonable precautions, no internet-based service can guarantee absolute security.

6. Your Rights

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (where not subject to legal obligations) • Withdraw consent for optional data processing • Lodge a complaint with your national data protection authority To exercise these rights, email privacy@eternaltech.africa.

7. Cookies

We use cookies and similar technologies to operate our website. For full details on how we use cookies, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users and/or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries, contact: Eternal Tech — Data Privacy privacy@eternaltech.africa Lagos, Nigeria